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Evidence · California Tenant Rights

Should I take video of the problems, and how?

When video beats a still photo

Video can be excellent evidence, especially for problems that are hard to capture in a still photo — like a leak actively dripping, water not getting hot, a pest scurrying, a strong odor's source, or the overall condition of a unit.

When you record, move slowly and steadily so the video is clear, and narrate simply what you are showing — for example, the date and what room you are in. Capture the problem in context so it is obvious where it is in your home. For ongoing issues, short videos taken over time show how the condition persists or worsens.

Video is particularly useful for demonstrating things that a single image cannot, such as a running problem, sound, or the scope of an infestation or flood.

As with photos, keep the original files and do not delete them, since originals typically preserve date information. Back them up somewhere safe so they are not lost.

Video and photos together make a strong record. If you are gathering evidence of conditions in your rental and want to make sure your videos will be useful, a free, confidential review can help you understand what to capture.

This is general information about California tenant rights, not legal advice. Every situation is different.

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