How to Preserve the Device Evidence
The escalator or elevator itself and its service records are the most important evidence, and they are controlled by others who may alter or lose them. This checklist helps; your lawyer can take on most of it.
Identify the exact device
Note the device's location, any ID or permit number, and the posted inspection certificate, which identify the specific device and its records.
Photograph the device and any defect
Photograph the device, any visible problem, and the inspection certificate, before anything is repaired or replaced.
Report it so there is a record
Make sure an incident report is created, which documents the date, time, and device.
Do not let it be quietly repaired
Owners often repair a device quickly after an incident. A prompt request to preserve its condition — which a lawyer can send — can be critical.
Get a lawyer and expert involved fast
A lawyer can demand the device and records be preserved and arrange an expert examination before anything is changed.
The deadlines and rules depend on your state
The steps above apply wherever you were hurt. Filing deadlines, fault rules, and limits on damages differ by state — pick yours for what applies to escalator elevator accidents.
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This is general information, not legal advice. Every situation is different, and the law differs by state.