What to Do After an Uber or Lyft Accident in California

Reviewed by Joseph L. Woods, Esq. · 7 min read

First, get safe and call 911

If it is safe, get out of traffic and turn on hazard lights. Call 911 so police create an official report and paramedics can check everyone, even for a crash that seems minor. Say what you actually feel rather than assuming you are fine.

Screenshot your trip before it disappears

This step is specific to rideshare: capture the driver's name and photo, the vehicle and plate, the time, the route, and the fare in the app. This data can prove the driver was working and help establish which coverage applies, and it is easy to lose later.

Report the crash through the app

Use the Uber or Lyft app to report the crash, which creates a record with the company. This is a normal step and is different from giving a recorded statement to an insurance adjuster.

Document the scene and everyone involved

Photograph the vehicles, damage, and the scene, and get the name, insurance, and plate for every driver — noting which was the rideshare driver — plus any witnesses, including other passengers.

See a doctor — even if you feel okay

Some serious injuries, including concussions and internal injuries, do not show symptoms right away. Prompt care protects your health and creates a record connecting your injuries to the crash.

Be careful with the insurance companies

You may hear from several insurers. You are generally not required to give a recorded statement, and it is usually wise not to before you understand your injuries and which coverage applies.

Frequently asked questions

This article is general information about California injury law, not legal advice. Every case is different — talk to a lawyer about your situation.

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